PRIVACY POLICY


Kathleen Natural Limited is a registered private limited company in the England and Wales under registration number 09001193 and UK VAT number 189673149 (“we”, “us” or “our”).  We operate the website www.kathleennatural.co.uk (“Website”).

 

This privacy policy (“Privacy Policy”) describes the types of personal information we collect about you as a person accessing or using our Website or our customers or guests (“you”), why do we need your personal data and with whom we share it. By accessing, browsing or otherwise using our Website, you accept this Privacy Policy, without limitation or qualification. If you do not accept this Privacy Policy, you are not entitled to access or use the Website.


 1. What personal data do we collect?

1.1 – We may collect the following personal information provided by you:

(a) Your name and contact details (e.g. name, home address, mobile or other phone number, and email address);

(b) Billing information (including delivery address and payment details);

(c) Website registration credentials (including username and password). By creating an account, you can store your  information for easier and faster checkout, store and edit your billing information and review your previous purchases and order history;

(d) Personal information (e.g. skin concerns, age, date of birth, gender, contact information for friends or other people you would like us to contact, photographs, videos, reviews, articles and comments);

(e) Correspondence and communications between us and you.

1.2 – We may collect this information when you provide it at retailers, on our Website, our social media platforms, our social networking or mobile applications, the sign-up page, application forms or at one of our events (may be by automated means, using technologies such as cookies, web server logs and web beacons).

1.3 – Where permitted by applicable law, we may also collect additional information either directly or from third party sources (e.g. business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies) and may combine it with your personal data for the purposes described in this Privacy Policy.

1.4 – You do not have to provide personal data to access the Website but certain functionalities (such as being able to buy our products via the Website) will not otherwise be available to you.

1.5 – You confirm that all the information you provide to us at any time is true, accurate and complete.

1.6 – You must not provide information about anyone else unless you have their permission to do so.


 

2. Why do we need your personal data?

2.1 – We may use your personal data for sending you promotional materials and other communications; responding to your enquiries; managing and fulfilling orders; processing payments; creating or managing online account; operating our business; allowing you to participate functions of the Website or by us; complying to the laws and keeping the Website secure.

2.2 – Your information may be shared with other companies in the Kathleen Natural Limited group and with our suppliers and service providers for the purposes outlined in this Privacy Policy.

2.3 – Personal data may be disclosed for the purpose of transaction of payment; third parties (e.g. social networks) where you direct us to do so; third parties (e.g. advertising networks, Google Analytics, Affiliate Window Ltd and other marketing partner) that collect through the use of cookies, web server logs and web beacons on our Website and emails, on third-party websites and emails, on our advertising placed on third-party websites for providing advertisements to your interests on our Websites and other websites; or for disclosing your personal data in order to comply with any legal obligations, or to protect the rights, property or safety of our company, our customers or others.  In case we or substantially of our assets are acquired by a third party, those personal data held by us will be one of transferred assets that may be disclosed to prospective or eventual buyers.


 

3. Keeping your personal data secure

3.1 – We will try to ensure that your personal data is protected against unauthorised loss or disclosure. However, the transmission via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our Website.

3.2 – Our Website may contain links to and from third party websites. Please note and check that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or how those third parties may use your personal data.

3.3 – We do not knowingly collect information about anyone under 18 years of age.

3.4 – If you register and/or sign in with us, you will be asked to provide an account user name and/or email address and/or password as part of our security procedures. You must treat such information as confidential and you must not disclose it to any third party.


 

4. Your rights

4.1 – Users of our Website may have the right to access your personal data that we hold; request that we correct, amend or update your personal data; and request that we stop using your information for marketing purposes.

4.2 – You may have additional rights under your local law.

4.3 – If you wish to exercise these rights, please contact us.


 

5. Contacting us

If you have any questions about the website, please contact us using the form on the Contact Us page of our website and our customer care team will be happy to assist you.

 

 

Thank you for visiting our Website.

Effective: 17th January, 2017