Kathleen Natural Limited is a registered private limited company in the England and Wales under registration number 09001193 and UK VAT number 189673149 (“we”, “us” or “our”). We operate the website www.kathleennatural.co.uk (“Website”).
1. What personal data do we collect?
1.1 – We may collect the following personal information provided by you:
(a) Your name and contact details (e.g. name, home address, mobile or other phone number, and email address);
(b) Billing information (including delivery address and payment details);
(c) Website registration credentials (including username and password). By creating an account, you can store your information for easier and faster checkout, store and edit your billing information and review your previous purchases and order history;
(d) Personal information (e.g. skin concerns, age, date of birth, gender, contact information for friends or other people you would like us to contact, photographs, videos, reviews, articles and comments);
(e) Correspondence and communications between us and you.
1.2 – We may collect this information when you provide it at retailers, on our Website, our social media platforms, our social networking or mobile applications, the sign-up page, application forms or at one of our events (may be by automated means, using technologies such as cookies, web server logs and web beacons).
1.4 – You do not have to provide personal data to access the Website but certain functionalities (such as being able to buy our products via the Website) will not otherwise be available to you.
1.5 – You confirm that all the information you provide to us at any time is true, accurate and complete.
1.6 – You must not provide information about anyone else unless you have their permission to do so.
2. Why do we need your personal data?
2.1 – We may use your personal data for sending you promotional materials and other communications; responding to your enquiries; managing and fulfilling orders; processing payments; creating or managing online account; operating our business; allowing you to participate functions of the Website or by us; complying to the laws and keeping the Website secure.
3. Keeping your personal data secure
3.1 – We will try to ensure that your personal data is protected against unauthorised loss or disclosure. However, the transmission via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our Website.
3.2 – Our Website may contain links to and from third party websites. Please note and check that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or how those third parties may use your personal data.
3.3 – We do not knowingly collect information about anyone under 18 years of age.
3.4 – If you register and/or sign in with us, you will be asked to provide an account user name and/or email address and/or password as part of our security procedures. You must treat such information as confidential and you must not disclose it to any third party.
4. Your rights
4.1 – Users of our Website may have the right to access your personal data that we hold; request that we correct, amend or update your personal data; and request that we stop using your information for marketing purposes.
4.2 – You may have additional rights under your local law.
4.3 – If you wish to exercise these rights, please contact us.
5. Contacting us
If you have any questions about the website, please contact us using the form on the Contact Us page of our website and our customer care team will be happy to assist you.
Thank you for visiting our Website.
Effective: 17th January, 2017